FAQ
You will receive an order confirmation mail on your registered email address (for registered users) and an instant confirmation message on the website. On the contrary, if you are a guest user, you will only be able to the message on the website upon your order confirmation.
In case you don’t receive a confirmation email, you can check the status of your order by contacting our team.
We help you with alterations to the customer’s shipping details. However, if the product has been shipped, we will be unable to make the necessary alterations.
We process the order once payment is received, the order can take between 3 to 7 days depending on availability. A Shipment of in stock can take upto 5 and 12 business days anywhere in the world.
Tracking information takes 3 – 5 business days to update from the placing of the order.
No, we regret to inform you that we don’t allow cancellations once the order has been placed.
Yes, we accept payments :
- Cryptocurrency
- Cash
- UPI
- Bank Account Transfer
In case you have a preferred way of payment except the above two, get in touch with our team, who will help you with your order payment.
You don’t have to worry about the payment currency being US$. If you want to pay through a bank transfer, you need to inform your bank of the amount you want to transfer in US$. They will make payment as per the current exchange rate as per you base currency/home currency.
You can make payments through any crypto wallet/exchange. It is not mandatory to use the Coinbase wallet to transfer cryptocurrency to our wallet.